Shipping Policy

At Zensory Balance™, our goal is to provide reliable shipping options to customers worldwide. We ship orders daily to families across the globe and strive to offer a smooth and responsive delivery experience at all times.

Due to high demand and increased order volumes, processing and shipping times may take approximately 7 to 10 business days. We kindly ask for your patience while we work diligently to deliver your order as quickly as possible. If you have any questions or concerns regarding your shipment, our support team is always happy to help.

LOST/MISSING PACKAGES

Zensory Balance™ is not responsible for lost or missing packages caused by an incorrect shipping address entered during checkout. Please ensure that both your billing and shipping information are accurate before placing your order. In the event that an error occurs on our end, we will take full responsibility and reship your original order at no additional cost.

TRACKING INFORMATIONS

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can follow your delivery.

For any questions or assistance, please contact us at
📧 info@zensory-balance.com